Go To Pro-Active Support
- Pre-Paid Support Account
- Charged by the hour
- Pre-Agreed Charge Rates
- 24 x 7 x 365 Support
- Expert DBA Team
- Review Meetings
- Routine Reports
On-Call SQL Server Support
MyDBA's On-Call SQL Server support package provides a provides a pre-purchased, but "pay as you go" support option. Under this support package, you pre-purchase a specified amount of "support dollars" (minimum AUS$5,000) and support work is charged against your On-Call support account as you request it (via email, phone or our online help-desk) using pre-agreed charging rates.
Call us when you need us
As with all MyDBA SQL Server support packages, our On-Call support option includes a Response Time Objective (RTO) guarantee, and includes remote or onsite response options as follows:Remote response - Login & commencement of task resolution within one hour of logged request.
Onsite response - Onsite response also available in SLA upon request. Response Time Objective defined by proximity
Performance Problems Solved!
Performance problems will be nothing more than a memory once our expert SQL Server Performance Team fine tunes your system, establishes benchmarks & configures our early warning sensoring solutions. Our world leading team of performance tuning specialists will work with your in-house software team, infrastructure team and even software vendors to implement effective solutions appropriate to your circumstances.Have MyDBA Contact Me
If you would like more information about MyDBA's On-Call SQL Server Support service, please fill in this form and a MyDBA representative will contact you within 24 hrs.